Every email you send using Prospect.io is sent through your own email address, which is why you need to link your Prospect.io account to an existing email account.
Currently supported Email Service Providers (ESPs) are Google, Office 365, or your own SMTP server.
Here’s how you connect a sending address:
Navigate to the Settings > Outbound > Sending Addresses tab.
Click on the Connect an Email Address button.
Select your ESP and follow the instructions (or fill out the form with the required information).
How to connect a second sending address
Depending on your pricing plan, there is a limit of how many sending addresses you can connect.
Free Trial and old pricing plans
On the Free Trail and the legacy pricing plans (Starter, Starter with credits, Business, Essential, Enterprise), each user can connect 1 sending address only. This means that you need to add a second user to your account, and from there, you will be able to connect a second sending address (in the second user's profile).
Please follow these steps:
Invite your second user in the Settings > Team Members. You will need to add a seat to your subscription (one seat per user).
Log into the new user's profile and add a new sending address.
Share the new sending address if you want to use it from your main user's profile.
New pricing (Outbound add-on)
The add-on tier defines how many sending addresses you can connect on the new pricing (Base subscription + Outbound add-on).
Outbound XXS: 1 sending address per account
Outbound XS: up to 3 sending addresses per account
Outbound S: up to 5 sending addresses per account
Outbound M: up to 10 sending addresses per account
Outbound L: up to 20 sending addresses per account
Outbound XL: up to 30 sending addresses per account
Outbound XXL: up to 75 sending addresses per account
You can modify the Outbound add-on subscription in Settings > Subscriptions.