Yes, it can take up to 15 minutes for the first email to be sent.

On occasion, it may take a bit longer, for example when our servers are being heavily solicited.

As a rule of thumb, the first step of a campaign shouldn't take more than 45 minutes to send, after the "Start now" button has been clicked.

If the campaign hasn't been launched within 2 hours, get in touch with us at

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