Note: sometimes a temporary bug may be involved at Prospect.io or at Microsoft. The first thing to do is to wait a few minutes and try again. Most of the time this is enough to fix the issue.

Error when trying to connect a new address

If you get an error when trying to connect your Office 365 address, please check your credentials. Since host and port are pre-filled, in most cases this is the source of the problem.

Error with a already connected address

When an error occurs with your Office 365 account we send you a notification email.

Here are the steps you need to take in order to fix this:

  1. Disconnect your Office 365 address in Prospect.io
  2. Reconnect your Office 365 address in Prospect.io
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