You can set a Task to be created automatically as a certain step of your Workflow. This will save your time and help to manage follow-up activities, like calls, or check-ins in social media, etc. From now on you’ll never miss a step in your flow and take all the necessary actions on time.
More about tasks here.
How to create a Task step in an Workflow
Click on a plus sign to add a new step and select Add task.
Then fill in the needed fields:
specify the Task activity: Action, Call, or Email;
add a title and description of the Task;
assign it to the prospect's responsible or to any other team member;
select when the Task should be due.
Note: if you want the prospect to hold in this step until the task is completed, check this option.