In order to configure your custom tracking domain in Prospect.io, you need to set up a CNAME record in your DNS settings.

If your DNS host is CloudFlare, here is their instruction on how to add a CNAME.

You will need to enter the following values but replace [domain-com] and [domain].com with your own domain name.

  • Name: click
  • Content > Target: click-[domain-com].prospectrck.com

Make sure that the Proxy status is on "DNS only". The orange cloud should become grey.

Then navigate to Store > Emails > Deliverability and verify your tracking domain: click.[domain].com

For example: if your website is mycompany.us, you would use these values:
Name: click
Target: click-mycompany-us.prospectrck.com
And then verify click.mycompany.us in Prospect.io

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